Terms & Conditions

2024-01-01 00:00:00

Terms & Conditions

  • Article 1 (Purpose)

    These Terms & Conditions aim to define the rights, obligations, and responsibilities of the Company and its members and other necessary matters in relation to the use of all services provided by FamilyLinkMeta (hereinafter referred to as "FLM").

  • Article 2 (Definitions)

    The key terms used in these Terms & Conditions are defined as follows.
    1. The term "service" refers to all services provided by the company that are available to users regardless of the implemented terminal (including various wired and wireless devices such as PC, TV, and portable terminals)
    2. The term "user" means "individual members," "corporate members," and "non-members" who receive services provided by the company under these terms and conditions.
    3. The term "individual member" means a person who has registered as a member by providing personal information to the company, who is continuously provided with information from the company, and who can continue to use the services provided by the "company."

  • Article 3 (Regulations other than terms and conditions)

    Matters not stipulated in these terms and conditions shall be subject to the provisions of the individual terms and conditions of the service, operational policies, and rules (hereinafter detailed guidelines) set by the law or the company. In case of conflict between these terms and conditions and detailed guidelines, follow the detailed guidelines.

  • Article 4 (Effect of Terms and Conditions and Changes)

    1. These terms and conditions shall be posted and disclosed on all Internet services provided by FLM. In the event of a change in terms and conditions, the Company shall set the contents of the changed terms and conditions and the effective date and notify them at least 7 days prior to the effective date (30 days for any change in unfavorable or significant matters to users) for a considerable period of time after the effective date, and notify the existing users of the changed terms and conditions, the date of application, and the reasons for the change (including explanations of important matters among the changes) individually by a separate electronic means (e.g., e-mail, text message, e-mail in service, notification message, etc.). The changed terms and conditions shall take effect from the date of notification or enforcement of notification.

    2. If the company notifies or notifies the revised terms and conditions pursuant to paragraph (1), the contract may be terminated within 7 days from the date of notification or notification (30 days if it is unfavorable to the user or if it does not express its intention to terminate the contract, it shall be deemed to have agreed to the change.

    3. If the user fails to express his or her intention to reject the changed terms and conditions within 7 days from the date of notification or notification under paragraph (2) (or 30 days in the case of a change in any adverse or significant matter to the user), it shall be deemed to have agreed to the change of these terms and conditions.

  • Article 5 (Notification to Users)

    1. Unless otherwise specified in these terms and conditions, the Company may notify users by electronic means such as e-mail, SMS, e-mail, push notification, etc.

    2. In the case of notification to all users, the company may substitute for the notification under paragraph (1) by posting it on a bulletin board on the company website for at least seven days. However, individual notifications under paragraph (1) shall be given to matters that have a significant impact on the user's own transaction.

    3. The Company shall be deemed to have made individual notifications by making the notice under the preceding paragraph only when it is difficult to make individual notifications due to the user's lack of contact information, modification after change, or misrepresentation.

  • Article 6 (Conclusion of Utilization Contract)

    A use agreement shall be entered into in the following cases.
    1. Where a user intends to join as a member, the user agrees to the contents of the terms and conditions and then applies for membership, and the company approves such an application.
    2. Where a user intends to use a service without an application for membership for a service that can be used without membership, payment is made for the use of the company's service.
    3. Where a user intends to use a free service without an application for membership registration for a service that can be used without membership registration, the procedures referred to in subparagraphs 1 and 2 above are carried out while using additional services, such as storage of matters related to the free service.

  • Article 7 (Approval to Membership)

    1. In principle, the company accepts the use of the service when there is a request for a use contract.
    2. In an application under paragraph (1), the company may request real-name verification and identity verification through a specialized institution if necessary to provide services.
    3. The Company may reserve acceptance if there is no room for service-related facilities, or if there are technical or business problems.
    4. Where the use of the service is not accepted or reserved pursuant to paragraph (3), the company shall, in principle, notify the applicant of the service: If exceptions shall be made where it is not possible to inform the user without cause attributable to the company.
    5. The time of establishment of the use contract shall be the time when the company indicates the completion of the subscription in the application process in the case of Article 6, and the time when the payment is indicated in the case of Article 6, 2.
    6. The company can differentiate the use of its members by classifying them by class according to the company policy and subdividing the hours of use, the number of uses, and the service menu.
    7. The company may place restrictions on use or grade for membership and age compliance.

  • Article 8 (Change of Member Information)

    1. Members may view and modify their personal information at any time through the personal information management screen Provided that real names, IDs, etc., necessary for service management cannot be modified.
    2. Members must notify the company of any changes made when applying for membership online or by e-mail or other means.
    3. Members are responsible for any disadvantages caused by notifying the company of the changes in paragraph 2.

  • Article 9 (Management and Protection of Member Information)

    1. The member is responsible for managing the member's ID and password, and it should not be used by a third party.
    2. The company may restrict the use of a member's ID if there is a risk of personal information leakage, anti-social or public order, or misidentification as the operator of the company or service.
    3. If a member recognizes that his/her ID and password have been stolen or used by a third party, he/she shall immediately notify the company and follow the instructions.
    4. In the case of paragraph (3), the company shall not be responsible for any disadvantages caused by the failure of the relevant member to notify the company of the fact or to comply with the company's guidance.

  • Article 10 (Obligation of the Company)

    1. Order to provide continuous and stable services, a company shall repair or restore facilities without delay, and in the event of any of the following reasons, it may temporarily suspend the provision of all or part of the services without notice: In such cases, the reason, the period of suspension, etc. shall be notified to the user without delay.
    ① Where it is necessary for emergency inspection, expansion, replacement, repair, or construction of facilities of the system.
    ② If it is deemed necessary to replace the system to provide a new service
    ③ When it is impossible to provide normal services due to a failure of a system or other service equipment, a wired/wireless network failure, etc.
    ④ In the case of a national emergency, power outage, or force majeure reasons
    2. The company strives to provide convenience to users in the procedures and contents related to the contract with users, such as the conclusion of the use contract, change and termination of the contract terms.
    3. Users with questions, complaints, or claims with respect to the Site or the Tools may contact us using the relevant contact information set forth above and at

  • Article 11 (Personal Information Protection)

    1. The company informs you of the purpose and method of personal information users provide through the personal information protection policy and what measures are being taken to protect personal information.
    2. The company may permanently delete user information in accordance with laws and regulations if there is no history of using the service for one consecutive year from the date of final use. However, if you have paid-payment products, you are excluded from deletion, and if it is necessary to preserve them according to the provisions of relevant laws and regulations, the company shall keep user information for a period prescribed by the relevant laws and regulations.
    3. The company shall apply the relevant laws and regulations and the company's personal information processing policy to the protection and use of users' personal information. However, the company's personal information processing policy does not apply to external web pages linked to websites operated by the company.

  • Article 12 (Obligation of Users)

    1. Users must fill out an application form based on facts when applying for use through user registration. If a user registers false or other person's information, he or she cannot claim any rights against the company, and the company is not liable for any damage caused by it.
    2. Users must comply with the matters stipulated in these terms and conditions, other regulations set by the company, and matters announced by the company. In addition, users must not engage in anything that interferes with the company's business or undermines the company's reputation.
    3. Users should immediately revise their member information, such as address, contact information, or e-mail address, online. At this time, the user will be responsible for not modifying the changed information or delaying the modification.
    4. Users must directly manage the ID and password given to users. The company is not responsible for problems caused by users' negligence in management.
    5. When a user selects an ID, nickname, or other name used in the service, he/she shall not engage in any of the following acts.
    ① Impersonating the official operator of the service provided by the company or using a similar name to confuse other users.
    ② The act of using a name containing sensational and obscene content
    ③ The use of a name that is likely to infringe on the rights of a third party, such as trademark rights and copyrights.
    ④ The use of a name that is likely to damage the reputation of a third party or interfere with its work.
    ⑤ The use of a name containing other antisocial and contravening relevant laws and regulations
    6. The user shall not sell, gift, provide collateral, etc. for the right to use the service or other status under the contract of use unless the company has explicit consent.
    7. In relation to this article, other details such as precautions in using the service shall be determined by the operation policy, and if the user violates the terms and conditions of service use and the operation policy, there may be disadvantages such as restrictions on service use and civil and criminal liability.

  • Article 13 (Providing Services)

    1. In principle, the company's services are provided 24 hours a day, 24 hours a day, 24 hours a day. However, if there are special reasons, such as inspection for maintenance of the company's system and replacement of communication equipment, temporary suspension of all or part of the service may occur.
    2. Specific information on the individual services provided by the company can be found on the individual services screen.

  • Article 14 (Restrictions on Services)

    1. The Company may restrict or suspend all or part of its services in the event of a war, incident, natural disaster or equivalent national emergency, or in unavoidable circumstances.
    2. Notwithstanding the provisions of the preceding paragraph, free services may be restricted or suspended in whole or in part due to reasons such as the company's operational policy and may be converted to a fee.
    3. When the company restricts or suspends the use of the service, it shall notify the user without delay of the reason, the period of restriction, and the scheduled date and time.
    4. When the company receives payment information in advance and converts the service provided free of charge to a fee, it notifies the reason and the scheduled date and time of the fee conversion and obtains the user's consent for the fee conversion.

  • Article 15 (Procedures for cancellation, termination, and withdrawal of services)

    1. Whenever a user wants to terminate the use contract, he or she can request the termination of the use contract by applying for the user's withdrawal on the website. However, withdrawal may be restricted immediately due to reasons such as the prevention of illegal use of the service for a certain period of time after signing up for a new subscription.
    2. The company may notify the user and terminate the contract if the user is accumulated more than once, including the first request for prohibition or deletion if the user violates the user's obligations under these terms and conditions, uses the user's prohibition program, or creates broadcasts and posts that damage or insult the reputation of others.
    3. The company receives the user's expression of intention to withdraw, cancel, or cancel the subscription and responds to the user. Reply is based on one of the methods the user has notified the company, and if the contact information the user has notified the company does not exist, the company may not reply.

  • Article 16 (Compensation for damages)

    1. The company or users may claim damages if damages occur due to the other party's attribution. However, the company shall not be liable for damages caused by the failure of free services, suspension of provision, loss or deletion of stored data, modulation, etc.
    2. The Company shall not be liable for any damages unless it violates the Company's operational policies, privacy policies, and other terms and conditions of use for each service in connection with the use of services provided by the Company.

  • Article 17 (Matters to be Exempted)

    1. The Company shall not be responsible for providing the service if it is unable to provide the service due to natural disasters or equivalent force majeure.
    2. The company is not responsible for any disability in the use of the service due to reasons attributable to the user.
    3. The Company shall not be responsible for the failure of users to obtain the expected profits from using the service and shall not be responsible for any damages caused by the data obtained through the service.
    4. The Company shall not be responsible for the reliability, accuracy, etc. of the contents posted by the user on the web page and shall not intervene in disputes arising between users or between users and third-party services.

  • Article 18 (Provision of Information and Publication of Advertisements)

    1. The company may provide (or transmit) users with various information and advertisements deemed necessary by users while using the service, such as banner posting, e-mail, mobile phone messages, phone calls, and mail. However, if users do not want to do so, they may refuse to receive it according to the method provided by the company.
    2. Even if the user refuses to receive it, information can be provided by e-mail or other means that the user must know, such as changes in terms of use, privacy policies, and other important matters that may affect the user's interests.
    3. If the user takes measures to refuse reception pursuant to the proviso to paragraph 1, the company shall not be liable for this if the company fails to deliver information such as transaction-related information and answers to inquiries about the use.
    4. The company will confirm the acceptance of the for-profit transmission of advertising information.
    5. The Company shall not be responsible for any loss or loss arising from the participation of users in the promotional activities of advertisers or because of the transaction.

  • Article 19 (Membership Points, etc.)

    1. Members will be granted MAMA according to the company's points accumulation policy in relation to marketing activities such as events hosted by the company or affiliates, and additional accumulation services when they purchase and pay for paid services.
    2. The company issues discount coupons as compensation for purchasing activities or event participation. Coupons issued at this time will expire when used or expired and will not be refunded in cash.
    3. In the future, MAMA can be exchanged for a specific percentage of FAMA Tokens per point at the request of the user.

  • Article 20 (Payment of Paid Services, etc.)

    1. In principle, when using paid services provided by the company, the user shall pay the usage fee. In this case, the method of paying the usage fee for the paid services provided by the company is as follows.
    ① Payment methods such as prepaid cards, debit cards, credit cards, etc
    ② Pay with MAMA points or FAMA tokens that will be offered later.
    2. The company may confirm whether the user has legitimate use rights for the payment method and may suspend the transaction until confirmation is completed or cancel the transaction that cannot be verified.
    3. The user is responsible for the information entered by the user for payment or payment.

  • Article 21 (Refund)

    1. If the payment is canceled or refunded due to reasons attributable to the user, follow the following procedure.
    ① A full refund will be made at the request of the user, and the provision of the paid payment service will be stopped.
    ② Refunds are not possible for services that are used or purchased once.
    ③ Continuously available services will refund the remaining amount after deducting the amount corresponding to the number of days of use.
    2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the full amount paid will be refunded.
    ① If there is no history of service use after payment is completed.
    ② A service is not available due to reasons attributable to the company, such as a service failure.
    ③ If the purchased service is not provided
    ④ Where the purchased service differs or differs significantly from the indication or advertising, etc.
    ⑤ In the case where the use of the service was significantly impossible due to a defect in the service itself.
    3. In principle, the company shall refund the money in the same way as the payment method of the price used. However, if a refund is not possible with the same payment method, the company will refund it in a separate method determined by the individual service.
    4. The Company shall proceed with the refund process within seven business days from the date the refund obligation occurs. However, if the user's cooperation is required for a refund, the company shall not bear the delayed interest if the refund is delayed due to reasons attributable to the user.
    5. The party will bear the cost required for the refund with attributable reasons.

  • Article 22 (The attribution of rights)

    1. Intellectual property rights, such as copyrights for services provided by the company, belong to the company.
    2. The company only grants users the right to use the services provided by the company under the conditions set by the company in relation to the services, and the user cannot transfer, sell, or provide collateral.
    3. Notwithstanding the provisions of paragraph (1), intellectual property rights for contents written by users themselves and works provided under the company's partnership agreement shall not belong to the company.

  • Article 23 (Management of Content)

    1. If the content created or created by the member contains content that violates the relevant laws, the manager may request the suspension and deletion of the relevant content in accordance with the procedures prescribed by the relevant laws, and the company shall act in accordance with the relevant laws.
    2. Even without the right holder's request under the preceding paragraph, the company may take temporary measures against the relevant content in accordance with the relevant laws if there is a reason for the infringement of the right or if it violates other company policies and related laws.

  • Article 24 (Copyright of Content)

    1. Works or other intellectual property rights produced by the Company belong to the Company.
    2. The copyright of the content posted by the user within the service belongs to the author of the content.
    3. Notwithstanding paragraph 2, the Company may use the contents registered by its members for the purpose of operating, exhibiting, transmitting, distributing, and promoting the services, free of charge to the extent consistent with the Copyright Act and fair-trade practices, as follows.
    ① Use for the creation of secondary or editorial works within the scope of copyright infringement, such as reproduction, modification, exhibition, transmission, and distribution of content created by users within the service: Provided, That if a user who has registered the content requests the deletion or suspension of use of the content, the company will delete or suspend all relevant content except for matters to be preserved in accordance with relevant laws.
    ② Use within the scope of service operation, public relations, service improvement and new service development.
    ③ Use of providing and displaying user content for publicity purposes through media, telecommunications companies, etc.

  • Article 25 (Jurisdiction courts and governing laws)

    In the event of a dispute over service, the competent court shall be determined by the competent court where the company is located, and the governing law applies the laws of the United States. The interpretation of these Terms & Conditions is in accordance with New York State law.